BHP · Contract Risk & Capability
Turning complex contract risk into an interactive learning experience
A visual, modular learning experience designed to make complex contract and risk concepts easier to understand and apply.
- Role
- Learning Experience Design & Development
- Focus
- Contract Risk & Capability Learning
- Approach
- Scenario-led, visual and modular
- Context
- Global resources organisation
01 · The challenge
Making complex contract risk easier to understand.
Contract management involves complex legal concepts, risk considerations and business decisions. The challenge was to translate that subject matter into learning that felt practical and relevant rather than presenting learners with another dense compliance experience.
The learning needed to retain the accuracy of the source material while helping people understand how contract principles and risk considerations connected to the decisions they make.
Complex content doesn’t need to feel complicated.
02 · The experience
Different treatments. One coherent experience.
Rather than relying on one repeated presentation style, the learning used a mix of visual environments, animation, characters and multimedia to give different concepts the treatment that suited them best.
Context
Place contract risk inside a recognisable operational environment.
Explain
Use animation and visual storytelling to make complex legal concepts easier to understand.
Vary
Use different media treatments to maintain attention across complex subject matter.
Reinforce
Turn key principles into clear visual moments learners can recognise and remember.
03 · The design response
Design the treatment around the content.
01
Make it relevant
Connect abstract contract and risk concepts to recognisable operational contexts and decisions.
02
Make it visual
Use illustration, animation and multimedia to reduce reliance on text-heavy explanation.
03
Keep it moving
Vary the treatment across topics so complex subject matter does not become one long, repetitive learning experience.
04 · The outcome
Contract learning designed for application, not just completion.
The result was a modular learning experience that translated complex contract and risk content into a more approachable visual format.
Rather than using one treatment repeatedly, different concepts could be explained through the format best suited to them, creating variety while maintaining a coherent learning experience.
Have a learning challenge of your own?
Tell me what you’re trying to change, build or improve.
Start a conversation →