St Vincent’s · Practitioner Capability

Designing a complete practitioner learning ecosystem

A blended learning program bringing digital learning, video, facilitated practice and supporting resources together into one coherent practitioner experience.

Role: Learning Experience Design & Development
Focus: Practitioner Capability
Approach: Blended, digital and facilitated learning
Context: Healthcare practitioner training

01 · The challenge

More than a course. A connected learning experience.

This was a substantial practitioner program running across ten days, with digital learning, video, facilitated sessions and printed resources all playing a part.

The challenge was making those components work as one coherent experience, rather than a collection of disconnected resources practitioners had to piece together themselves.

02 · The experience

Different formats. One practitioner journey.

The experience moved between self-directed learning, demonstration, facilitated practice and supporting resources, each format picking up where the last left off.

Rise module: Day 6, Session 4 – LiCBT session structure, with a follow-up session audio scene and knowledge check — Learn
Self-directed digital learning built around realistic practitioner sessions.

Practitioner video with a presenter beside pages from the Lift your low mood resource — Demonstrate
Practitioner video and supporting resources.

Facilitated session slide: Pair Activity – Applying the LiCBT Model — Practise
Facilitated application and discussion.

Rise module: Day 6, Session 4 – Applying Structure Across Sessions: Returning to Hannah — Support
Digital learning reinforced practitioner application.

03 · The learning ecosystem

One program. Multiple learning touchpoints.

The learning architecture extended well beyond what practitioners saw on screen.

Participants: Participant resources supported learning and application.
Facilitators: Facilitator materials supported consistent delivery.
Assessors: Assessor resources supported the assessment process.

LiCBT Facilitator Guide cover, Week One Day Five

LiCBT Participant Workbook cover, Week Two Day Eight

LiCBT Assessor Workbook cover, Week Two Day Six

04 · The design response

01
Connect the experience
Design digital, facilitated and supporting resources as parts of the same learning journey.
02
Support application
Move beyond knowledge transfer by giving practitioners opportunities to observe, discuss and apply what they were learning.
03
Design for delivery
Support not only the learner, but also the people facilitating and assessing the program.

05 · The outcome

A learning system designed around practitioner capability.

The result was a cohesive blended learning experience in which digital learning, video, facilitated sessions and supporting resources worked together across the practitioner program.

All work Next case studyQueensland Rail – Adobe Capability Program

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